Warranty (UK Mainland)
Covers hardware failure but excludes accidental damage or user error.
Free lifetime telephone and email technical support.
14 day returns policy.
All standard product ranges come with a 3 year warranty starting from date of invoice. This excludes Electronic Shelf Label (ESL) products which come with a 2 year warranty. This also excludes all bespoke hardware which is manufactured under OEM. All bespoke products come with a strict 1 year warranty, unless extended at point of order.
Any warranty extension needs to be completed at point of order and should be clearly noted on the sales invoice.
Any suspected hardware failure should be reported to Your Signage first. Your Signage will then provide telephone and/or email technical support to determine hardware failure; hardware failure must be confirmed by Your Signage
